2degrees Business Roaming While Travelling Overseas

Everything you need to know about Business Roaming while overseas.

With a no-fuss pricing structure, 2degrees Business Roaming helps you travel for work and keep business as usual while overseas.

Activate Roaming

• When you arrive in your overseas destination and turn off flight mode on your phone and connect to a cellular network, you’ll receive a welcome text from us that will indicate whether you can access 2degrees roaming services.*
• For most destinations, you don’t need to do anything else, but for destinations where you need to purchase a data add-on, follow the instructions in the welcome text to enable data roaming.
• Start roaming!

* Tablet or iPad users in Daily Business Roaming destinations will not receive a notification; roaming services will be activated upon turning off flight mode on your device. Tablet or iPad users in Business Roaming Add-on destinations will not automatically receive a text, and will need to insert the device’s SIM card into a mobile phone and text Y to 237 to get the data add-on.

Using Business Roaming

When you roam overseas and use your device, you will be charged business roaming rates based on which destination you’re in:

• $0 Daily Business Roaming (Australia only);
• $8 excl. GST Daily Business Roaming;
• $47.57 excl. GST Business Roaming Add-on Destinations, or
• Data Not Available Destinations.

See charges and other information for each of the Business Roaming categories below. Please note that cruise-ship or in-flight roaming incur different charges.

There’s no need to swap SIM cards or worry about signing up with overseas networks and, although you may see the local telco's name on your phone instead of 2degrees, your phone number will not change. Colleagues and family in New Zealand can use your regular number to contact you wherever you are in the world.

To help you avoid unwanted costs, we'll automatically turn off your Voicemail when you head overseas. If you want to use Voicemail while overseas, please visit our Business Roaming FAQ page for more info.

When you land back in New Zealand, we'll automatically detect that you're home, and you'll return to your regular plan use.

Business Roaming Rates

$0 Daily Business Roaming Destination

In Australia you can use your NZ plan allocation (Minutes, Texts, Data) at no extra cost. Add-ons, Business International Chat Pack, special rates, promotions and deals are not included and may incur additional charges.

International calling and text rates also apply for non-local Aussie/NZ use. Excludes calls or texts to satellite or premium rate numbers (including Australian external territories such as Norfolk Island).

$8 Daily Business Roaming Destinations

In the destinations listed below, you can use your NZ Plan allocation (Minutes, Texts and Data) for just $8 excl. GST per day. Excludes calls or texts to premium rate or satellite numbers.

Add-ons, Business International Chat Pack, special rates, promotions and deals are not included and may incur additional charges on use overseas.

International calling and text rates also apply for non-local use.

If you run out of plan data, you can buy a NZ data add-on, such as a 1GB NZ Data Pack to top up with.

Destinations included in the $8 Daily Business Roaming: NB: Reduced speeds of 300kb per second apply in certain destinations, as indicated by the + symbol.

Anguilla +	Guernsey	Philippines
Antigua And Barbuda	Guyana+	Poland
Argentina	Haiti	Portugal
Aruba	Hong Kong	Puerto Rico
Austria	Hungary	Qatar
Barbados +	India	Republic of Korea
Belgium	Indonesia	Romania
Bermuda	Ireland	Saint Kitts And Nevis +
Brazil	IsleOfMan	Saint Lucia +
British Virgin Islands +	Israel	Saint Vincent And The Grenadines +
Bulgaria	Italy	Samoa
Canada	Jamaica +	San Marino
Cayman Islands +	Japan	Saudi Arabia
Chile	Jersey	Scotland
China	Kenya	Serbia
Christmas Island	Latvia	Singapore
Colombia	Liechtenstein	Slovakia
Cook Islands	Lithuania	Slovenia
Costa Rica	Luxembourg	South Africa
Cote D’Ivoire	Macao	Spain
Croatia	Macedonia	Sweden
Cyprus	Malaysia	Switzerland
Czech Republic	Malta	Taiwan
Denmark	Mexico	Thailand
Dominica +	Mongolia	Tonga
Dominican Republic	Montenegro	Turkey
Ecuador	Montserrat +	Turks And Caicos Islands +
El Salvador	Morocco +	US Virgin Islands
England	Nauru	United Arab Emirates
Estonia	Nepal+	United States
Fiji	Netherlands	Uruguay
France	Northern Ireland	Vanuatu
Germany	Norway	Vatican City
Ghana	Panama	Vietnam
Greece	Papua New Guinea	Wales
Grenada +	Peru

$47.57 Business Roaming Add-on Destinations

For the destinations listed below, the following calling and text roaming rates apply:

• $3.00 excl. GST per minute to call anywhere in the world*
• $1.00 excl. GST per minute to receive any call
• $0.80 excl. GST a text sent to anywhere in the world*

*Does not include premium or satellite numbers.

To use roaming data in these destinations, you’ll need to purchase a 500MB Business Roaming Add-on for $47.57 excl. GST. You’ll be prompted to do this in the welcome text we send you when you arrive in your destination.

Destinations covered by the $47.57 Business Roaming Add-on:

Afghanistan	Gabon	Myanmar
Albania	Gambia	Nicaragua
Algeria	Georgia	Nigeria
Angola	Gibraltar	Oman
Armenia	Greenland	Pakistan
Bahamas	Guadeloupe	Palestine
Bangladesh	Guam (Northern Mariana Islands)	Paraguay
Belarus	Guinea Bissau	Rwanda
Belize	Guinea Conakry	Sierra Leone
Benin	Honduras	Solomon Islands
Bolivia	Iceland	South Sudan
Botswana	Iraq	Sri Lanka
Brunei	Jordan	Sudan
Burundi	Kazakhstan	Tajikistan
Cambodia	Kiribati	Timor Leste
Cameroon	Kosovo	Uganda
Congo	Kuwait	Uzbekistan
Democratic Republic of the Congo	Kyrgyzstan	Yemen
Egypt	Laos	Zambia
Faroe Islands	Liberia	Zimbabwe
Finland	Martinique
French Guiana	Moldova
French Polynesia	Mozambique

Data Not Available Destinations

For the destinations listed below, the following calling and text roaming rates apply:

• $3.00 excl. GST per minute to call anywhere in the world*
• $1.00 excl. GST per minute to receive any call
• $0.80 excl. GST a text sent to anywhere in the world*

*Does not include premium or satellite numbers.

Roaming data is not available in these destinations:

Azerbaijan	Lesotho	Seychelles
Bhutan	Maldives	Suriname
Bosnia & Herzegovina	Mali	Tanzania
Cape Verde	Mauritius	Trinidad & Tobago
Cuba	Namibia
Djibouti	New Caledonia
Equatorial Guinea	Niger
Lebanon	Sao Tome and Principe

No Service Destinations

Destinations that are not listed above are not eligible for business roaming services with 2degrees.

Keep in control of how much data you use

Check our Business Roaming FAQ page for more information on how to manage your data while you are overseas.

Usage will vary depending on several factors including the device model, the device settings, network used and application settings.

We’ll send you a notification text if your data is low or has expired. If you're using an iPad or tablet, you won’t receive text alerts, so please remember to check your usage regularly online, or using the app.

You can check your balance of data or set limits to your total spend in the 2degrees Mobile App, or by logging in to Your 2degrees online.